NPC Northern Region
Effective: 3rd September 2025

Thank you for visiting the website of NPC Northern Region. We are committed to protecting your privacy and ensuring your personal information is handled fairly, lawfully, and transparently.

This Website Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or interact with our online services.


1. Who We Are

NPC Northern Region is part of the National Pensioners Convention (NPC), representing older people across Northern England.

We are a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact for data protection queries:
📧 info@northernregionnpc.co.uk
📬 Regional Secretary, NPC Northern Region, [Insert Address]


2. What This Policy Covers

This policy applies to:

It does not cover third-party websites linked from our site. We are not responsible for their privacy practices.


3. Information We Collect

We only collect data that is necessary and with your knowledge. This may include:

When You…
We May Collect
Visit our website
Anonymous usage data (pages viewed, browser type, IP address*)
Fill out a contact form
Name, email, message, subject of enquiry
Sign up for updates (if applicable)
Name, email address
Submit a complaint via Appendix F
As per form: name, contact, description, outcome sought
Interact with online content
Cookie preferences, navigation choices

*IP addresses are not stored long-term and are used only for analytics (see Cookies section).


4. How We Use Your Data

We use the information you provide for the following purposes:

We will never sell, rent, or trade your personal information to third parties.


5. Lawful Basis for Processing

We only process your data when we have a lawful reason under UK law:

Purpose
Lawful Basis
Responding to your message
Legitimate Interests (communication necessary for public task)
Sending newsletters (with consent)
Consent (Article 6(1)(a) UK GDPR)
Website analytics
Legitimate Interests (improving services)
Legal compliance
Legal obligation (DPA 2018)

You can view our full Legitimate Interests Assessment (LIA) by contacting the Secretary.


6. Cookies and Website Analytics

Our website uses cookies to improve your experience.

You can:

We do not use advertising or tracking cookies for profiling.


7. Data Security

We take reasonable steps to protect your data, including:

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.


8. Data Sharing & Transfers

We do not share your website-submitted data with third parties unless:

If data is transferred outside the UK, it will only be done under:

All transfers require prior approval by the Secretary.


9. How Long We Keep Your Data

We retain information only as long as needed:

Data Type
Retention Period
Disposal Method
Contact form submissions
12 months
Secure deletion
Email sign-up records
Until unsubscribe or 2 years inactive
Permanent system removal
Website analytics logs
18 months (anonymised)
Automated deletion
Complaints via website
6 years
Secure log (Appendix C)

10. Your Rights

Under UK data protection law, you have the right to:

To exercise any of these rights, contact us at info@northernregionnpc.co.uk .

We will:


11. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from children unless it is for a specific, supervised event (e.g., a school visit), and only with parental consent.

Any data collected for events involving children is:


12. Changes to This Policy

We review this policy annually.
The current version is effective from 3rd September 2025.

If we make significant changes, we will:

You can always find the latest version at:
👉 www.northernregionnpc.co.uk/privacy


13. Contact Us

If you have any questions about this policy or how we handle your data:

📧 Email: info@northernregionnpc.co.uk
📬 Post: NPC Northern Region Secretariat, A184, Civic Centre, Regent Terrace, Gateshead NE8 1HH
📅 We aim to respond to all data protection enquiries within 7 days.

For unresolved concerns, you may contact the Information Commissioner’s Office (ICO):
🌐 https://ico.org.uk | 📞 0303 123 1113